The Chilli Pepper Company is committed to preserving the privacy of all visitors to our website at www.chileseeds.co.uk. Please read the following privacy policy to understand how we use and protect the information that you provide to us.
By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.
Information that we collect from you
When you visit, register or order products or services on www.chileseeds.co.uk you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.
We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
Use of your information
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you do not want to be contacted in the future, please let us know by email at orders@chileseeds.co.uk
Disclosure of your information
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies
Cookies are small amounts of information which we may store on your computer.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how they can improve the visiting experience of users to the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Security and Data Retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at orders@chileseeds.co.uk. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Changes to our privacy policy
Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.
Contact
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to Gerald Fowler at orders@chileseeds.co.uk.
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